Best Downtown Mac Repair

iDoc.

This Mac fixit joint offers thoroughly reliable and efficient technical service at costs that match the competition. Now that that’s out of the way, what we really prefer about Digital Society is its bedside manner. See, if there’s an ass-end to the synergy ideal and the supposed ease of managing one’s life through a box, it’s just that: our entire fucking world is in there. A sick laptop is no longer just an inconvenience, it’s a disaster. In the past it bothered us not, to be corralled like cattle, to have to take a number deli-style, wait wait wait and then describe our PowerBook’s symptoms to some preoccupied, side-glancing service department techie. But now, the damn thing is an extension of us. Its cancer is our cancer. And we want the best treatment available.

Thankfully, Digital Society comes off more like a physician’s family practice than steerage for puking Macs. This feeling begins with physical details of the store, which is small, well lighted, sedate and situated conveniently on the ground floor on [East] 10th Street [at Broadway]. It extends to the highly competent service department and in particular to Manny, an accommodating tech guy who’s not once balked at giving us the adhoc consult when we were really desperate. And it also includes a respectful, intelligent attitude toward customer consideration – need a quick power-supply loaner or a short-term battery swap? Not a problem.

We confer this accolade with some hesitation, not wanting to spoil a good thing and all, but we’ve got faith that the good doctor’ll continue to deliver.

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